What flood cleanup involves
The process starts with a safety assessment covering contamination and structural risk, followed by pumping and extraction of floodwater. Unsalvageable saturated materials are disposed of, affected surfaces are disinfected and sanitized, and structural drying continues until moisture is verified before repairs begin.
Why flood water needs different handling than a clean-water leak
Floodwater from storm runoff or ground-level intrusion can carry contaminants that a clean supply-line break never picks up. Materials like carpet padding and drywall exposed to floodwater often can’t be salvaged and need safe removal and disposal rather than drying in place.
What to do immediately after a flood
Avoid walking through standing floodwater if electrical hazards are possible. Keep children and pets away from affected areas. Photograph damage for insurance before cleanup starts, if it’s safe to do so. Call a professional promptly rather than waiting to see how the situation develops.
Flooding risk in Ketchikan
At roughly 150 inches of rain a year, Ketchikan has earned the nickname "Rain Capital of Alaska." Heavy rain events have caused documented flooding and landslides in the Ketchikan Gateway Borough, including the 2025 heavy-rain event affecting the North Tongass Highway area. Because Ketchikan is on Revillagigedo Island with no road connection to the mainland, cleanup equipment, dehumidifiers, and disposal logistics depend on ferry and barge shipping from Seattle, which can extend timelines compared to mainland cities — all the more reason for fast local dispatch. We serve Downtown Ketchikan, West End, Newtown, Old Town, Mountain Point, and Herring Cove.
Insurance note
Flood damage coverage often depends on the specific policy and whether the water source was rising floodwater versus an internal plumbing failure. Homeowners should confirm coverage details, including any National Flood Insurance Program policy, with their carrier. We document damage thoroughly but don’t provide legal or insurance advice.